Overview: 

Service Activity enables a project to identify the WFP service or activity to which a consignment or receipt should be attributed. This supports the separation of operational records for different services operating under WFP, such as the Logistics Cluster (LC), UNHRD, UNHAS and On-Demand Services (ODS). For example, consignments managed within a Logistics Cluster project may need to be attributed to different service activities for tracking and reporting purposes. 

Service Activities must first be configured at project level by a RITA Administrator before operators can select them.

Step 1: Create a Service Activity (RITA Administrator):

• Open the relevant project and navigate to "Project-based Information".
• Locate the Service Activities for this Project section and select Create.

• Enter the "Service Activity ID" (name) and "Service Activity Description".
• Select "Save" to add the Service Activity to the project.
   

Step 2: Assign a Service Activity to a Consignment (RITA Operator)

Operators can associate a consignment with a Service Activity using the consignment’s main screen.

• Open the relevant consignment.

• Navigate to the Service Activity section.

  
• Select the applicable Service Activity from the available options.

Step 3: Assign a Service Activity During Receipt

A Service Activity can also be selected when receiving cargo, allowing the receipt to be attributed to the appropriate activity.

• Open the Receive screen and proceed with the relevant receipt.
• In the Confirm receipt of goods window, locate the Service Activity field.

• Select the applicable Service Activity from the dropdown list and complete the receipt process.
   

  

   

Step 4: Amend a Service Activity After Receipt

If a Service Activity was not selected during receipt, the operator can assign it afterwards through "Receive History".

• Navigate to Receives > Receive History.
• Find the relevant receipt and open Options > Shipment Details.

• In the shipment details window, select the correct Service Activity.

• Select Amend to save the change.
   

  

Reporting

The Storage Overview report includes a Service Activity column. Operators can export the report and use this column to distinguish received cargo or stock by Service Activity.

• Navigate to Reporting and open the Storage Overview report.
• Download or export the report.
• Use the Service Activity column to filter or group the exported records by activity.